Selected work

Turning business challenges
into practical progress.

Operational improvement, AI-enabled products, and consulting leadership—along with Howard’s role and what each engagement delivered.

Corporate transformation · Fresenius

Making physician order signing work better.

~90%fewer non-compliant order items

The challenge

Reduce the volume of non-compliant physician orders through a more effective signing workflow.

Howard’s contribution

Developed a workflow and supporting system to help physicians complete order signing.

The result

Monthly non-compliant items fell from approximately 2,000 to 200—a reduction of roughly 90%.

Product collaboration · Core Coaching & Consulting

Turning expert knowledge
into a working product.

TheNav and the Organizational Health Profile

How do you turn a proven methodology into a tool people can use? Working with Core Coaching & Consulting, Howard helped translate leadership expertise into TheNav, an AI-supported coaching experience, and a browser-based Organizational Health Profile.

Howard’s role

Co-created TheNav and built and integrated the browser-based assessment experience, connecting expert knowledge with a usable product.

The collaboration

Sharon Seivert contributed the Six Powers methodology and scoring model; a collaborating specialist designed the reporting and dashboard visualization; Howard developed and integrated the product.

What it demonstrates

GBS can work alongside subject-matter experts to turn a methodology, service concept, or recurring business need into a practical tool or pilot.

A working productOrganizational Health Profile — assessment landing page

Consulting leadership · Bentley University

Connecting learning
with real business needs.

Howard co-created Bentley University’s Jamaican Journeys program and led student consulting teams serving Jamaican entrepreneurs and community organizations across three years.

Explore Bentley’s program overview

A group listening to a guide in a garden setting, from the Project RIV portfolio — Image from the Jamaican Journeys Project RIV portfolio, 2025.

6Organizations

8Engagements

3Years

2Returning partners

Published teaching case

Jamaican Journeys: Will GenAI Help or Hurt Student Consulting Teams?

The program became the subject of a teaching case published in Case Research Journal and distributed through Harvard Business Publishing.

View the teaching-case listing

Zohaib A. Qazi, Edward Walters, and Janis Gogan · December 2025

Selected engagements delivered through Bentley University’s Jamaican Journeys program under Howard’s consulting leadership.

I&I Skin Foods at Rastafari Indigenous Village

Market-growth and brand strategy, including customer segments, tourism distribution opportunities, cultural storytelling, and packaging and loyalty recommendations.

Ananse Sound Splash

Audience-development and event-marketing strategy, followed by a second engagement focused on digital content, website strategy, and online community development.

SIPS

A B2B and B2C marketing plan with customer personas, competitor analysis, social-media and WhatsApp strategy, content calendars, and performance measures.

Jamaican Association of Massachusetts

A reusable sponsorship and funding playbook with prospect profiles, proposed sponsorship packages, outreach templates, and relationship-management guidance.

Wanderlust Adventures

A university outreach toolkit with educational-travel concepts, faculty messaging, follow-up guidance, and responses to common questions about academic value and affordability.

Genesis Professional Services

U.S. and diaspora market-entry recommendations that helped support its Florida-office launch, followed by a return engagement on relationship-led B2B client acquisition.

A useful conversation starts here

Bring a business challenge—
or an idea worth exploring.

Let’s discuss what you’d like to improve, where AI may help, and a sensible place to start.

Book a conversation